top of page

Privacy
Policy

Privacy Policy
Travlist AI, Inc.

Last Updated: May 22, 2025

This Privacy Policy explains how Travlist AI, Inc. ("Travlist AI," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our websites (including travlist.ai), web applications, mobile applications, and any other online services that link to this Privacy Policy (collectively, the “Service”). Travlist AI is a Delaware-registered corporation headquartered in the United States. Please note: certain features or other account-based functionality for registered users described in this Privacy Policy may not be available until a future release. This Privacy Policy is intended to apply broadly to both current and future components of the Service as they become available. Our Service is designed to help users plan and manage travel through AI-powered tools, destination insights, personalized recommendations, curated travel content, and third-party partner integrations.

By using our Service, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree to abide by this privacy policy, you may not enter, access, or otherwise use our services. If you use the Service on behalf of someone else, you represent that you are authorized to accept this Privacy Policy on their behalf.

Personal Information We Collect

We collect certain information automatically when you visit the Service, regardless of whether you register or log in. Additional information may be collected when you create an account or use account-based features.

A. Information you provide to us:

  • Travel preferences and goals: destinations of interest, trip types, travel styles, budget preferences, bucket list items, loyalty programs, or similar inputs you voluntarily provide to personalize your experience.

  • Booking and itinerary information: details related to reservations for flights, accommodations, activities, or other travel-related services facilitated by or through the Service.

  • Payment and billing information: such as name, billing address, and limited payment details required to complete transactions. Payment processing is handled by third-party providers and we do not store full credit card numbers.

  • Travel documentation and personal identifiers: including passport country of origin, citizenship, and other identifiers that may be used to support travel-related insights, recommendations, trip planning, itineraries and logistics, or other Platform features.

  • Communications: including messages exchanged with us (e.g., through contact forms, feedback requests, surveys, or chat interfaces), and any metadata associated with such communications.

  • User-generated content: content you contribute to the platform, such as ratings, reviews, recommendations, shared travel lists, photos, travel history, or itineraries.

  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

B. Optional Information Disclosure:

Some of the personal information we collect is required to provide certain features of the Service (such as account registration and onboarding, personalization of insights and recommendations, or booking-related functionality). Certain other information that may be requested is optional and may be provided at your discretion to enhance your experience. Required fields will typically be marked with an asterisk or other text or visual indicator to that effect. If you choose not to provide optional information, it may impact your ability to access or use certain features of the Service.

C. Information collected automatically:

We and our service providers may automatically collect and log information about you, your device, and your activity on the Service, including:

  • Device and browser data: operating system, browser type and version, device type, screen resolution, language preferences, IP address, and device identifiers (including advertising IDs).

  • Usage and interaction data: pages visited, features used, links clicked, time spent on various sections of the Service, referral URLs, and engagement with content.

  • Location data: general geographic information (e.g., city or region), inferred from your IP address or browser settings. We do not collect precise GPS data unless explicitly authorized.

We use the following tools and technologies for automated data collection:

  • Cookies: small text files stored in your browser to recognize repeat visits, remember preferences, facilitate navigation, and analyze usage. For details, see our Cookie Policy.

  • Local storage technologies: such as HTML5 local storage, used to store larger amounts of data on your device and enhance app functionality.

  • Web beacons or pixels: tiny image files or code snippets embedded in web pages or emails to track viewing behavior or confirm message engagement.

How We Use Personal Information

We use personal information for the following purposes or as otherwise described at the time of collection:

 

Provide our Service. We use personal information to operate, maintain, and provide you with our Service, including to facilitate bookings.

​ 

Communicate with you about our Service. We use personal information to respond to your requests, provide user support, communicate with you about our Service, including by sending announcements, surveys, reminders, updates, security alerts, and support and administrative messages.

​ 

Improve, monitor, personalize, and protect our Service. We use your personal information, including sensitive information, to improve and keep our Service safe for our users, including:

  • Verifying eligibility (e.g., confirming users are 18+).

  • Understanding your interests and preferences to personalize content, recommendations, and travel planning tools.

  • Optimizing trip plans, itineraries, and logistics, and enhancing AI recommendations, personalization, or other aspects of the Service. If provided, use of your home address is strictly limited to delivering and enhancing these features. It will never be used to send physical mail, nor do we sell this information.

  • Testing new features, fixing bugs, and ensuring platform reliability and security.

  • Using aggregated or anonymized data to improve the accuracy, fairness, and inclusiveness of our AI-driven services and recommendations.

  • Monitoring usage patterns to detect and prevent misuse or unauthorized activity.

Research and development. We may use personal information for research and development purposes, including to analyze trends, usage, activities and statistics, and to improve the Service and our business. As part of these activities, we may create or use aggregated, de-identified or other anonymized data from personal information we collect.

Compliance and protection. We may use personal information to comply with legal obligations, and to defend us against legal claims or disputes, including to:

  • Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims).

  • Audit our internal processes for compliance with legal and contractual requirements and internal policies.

  • Enforce the terms and conditions that govern the Service.

  • Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

  • Comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

Consent To Electronic Communications and SMS

By using the Services, you consent to receiving certain recurring electronic communications from us as further described in this Privacy Policy. You agree that any referrals, notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

You may receive SMS messages from us in relation to use of the Service. You can opt out anytime by replying STOP or updating your account settings on the Platform. Your consent to receive SMS messages is not a condition of using the Service and can be managed via your account settings or by contacting us. Message and data rates may apply for any messages sent to you from us and to us from you. You should contact your wireless provider with any questions. Please keep all contact information accurate and up to date. You may email us privacy@travlist.ai for any further questions about SMS and other electronic communications.

How We Disclose Personal Information

We may disclose your personal information to third parties as described below:

  • Service providers. We may rely on third-party service providers to support and enhance the functionality of the Service in furtherance of these and other purposes described above. In these cases, personal information may be accessed by these third parties and processed or stored on our behalf. These providers may access, process, or store your personal information solely on our behalf and under contractual obligations that prohibit unauthorized use or disclosure. Our service providers may include cloud hosting and infrastructure providers, data storage vendors, security and fraud prevention services, analytics platforms, and customer support tools.​​​

To enable us to provide you with the best, most accurate, and relevant responses possible, we may also disclose some of your information to AI technology providers that power our Service. In such cases, we will only share the minimum information necessary to power these features, and we will prohibit our AI providers from using your data to train their models or for any unrelated purpose. Any material changes to how your personal information is used in connection with AI technologies will be reflected in updates to this Privacy Policy.

  • Travel partners. When you request to make a reservation for flights, lodgings, vacation packages and other travel-related products and services, we may disclose personal information to third-party travel partners who provide such products and services to facilitate your reservations.

  • Professional advisors. We may disclose personal information to professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.

  • Authorities and others. Law enforcement, government authorities and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

  • Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Travlist AI (including, in connection with a bankruptcy or similar proceedings).

How You Disclose Personal Information:

Other users. When you create an account, you may disclose certain profile details (such as your display name, home airport, and interests) to the Travlist AI Community by default. In addition, certain Platform features are social by design and may allow you to share content with other users, such as ratings, reviews, trip itineraries, photos, bucket list items, comments, social networking posts, or other information or content you may elect to share with the Travlist AI community in accordance with the privacy settings you establish on the Service. You control what you share and, in certain cases, with whom. We encourage you to review and adjust your privacy settings to reflect your sharing preferences.

Third Party Login and Social Networking Services

The Service may allow you to log in using or interact with third-party services, including social networking platforms such as Google, Apple, Facebook, Instagram, and TikTok (“Social Networking Services”). If you choose to connect a Social Networking Service to your account or log in using such a service, we may receive information from that service, including your name, email address, profile photo, language preferences, and other data made available according to your settings with that third party. We use this information to facilitate login, personalize your experience, and provide relevant features in accordance with this Privacy Policy.

Certain features of the Service may allow you to share activity, content, or travel-related interactions (such as visited locations or completed trips) with others via Social Networking Services. If you choose to use these sharing features, the information you post may be visible to your followers, friends, or the public, depending on your settings and the third party’s platform policies. We are not responsible for the content or data practices of Social Networking Services or other third-party sites.

Additionally, if you visit our Service while logged into a Social Networking Service, information about your activity on our platform may be made available to the third party in accordance with their data collection and tracking practices, including through embedded plug-ins or widgets. Please review the privacy policies and terms of use of any such third-party services to understand how your data may be collected, used, or shared.

Privacy Choices and Your Rights

 

We respect your privacy rights and offer choices about how your personal information is collected, used, and retained. Depending on where you reside, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated information

  • Delete your personal information when it is no longer necessary for our purposes

  • Understand how we collect and use your data (as described in this Privacy Policy)

 

You may also request that your Travlist AI account be deleted at any time by contacting us via email at privacy@travlist.ai.

To help verify your identity and ensure the security of your information, we may request additional details before processing certain requests. If you are authorized to act on behalf of another individual, we may ask for verification of your authority and identity, consistent with applicable laws.

You will not be discriminated against for exercising your privacy rights. We aim to respond to verified requests within [30] days, or as otherwise required by law.

Opt-out of marketing communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions in any emails you receive from us. You will still be able to access and use the Service, and receive account related and other non-marketing communications if you opt-out of marketing communications.

Third-party opt-out. There are a number of ways to limit online tracking, which we have summarized below. Please note that these opt-out tools are not associated with Travlist AI and we cannot guarantee that these tools work as their providers advertise them:

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://www.allaboutcookies.org/.

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Security

Security is fundamental to the trust users place in our platform and to the effectiveness of AI-driven services. We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are completely risk-free, and we cannot guarantee the security of your personal information.

Other Sites and Services

Our Service may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions, services, the nature of their content, or its veracity. This Privacy Policy does not apply to such third-party sites or services.

 

Use of the Service by Minors

Our Service is not intended for individuals under the age of 18. If you have reason to believe that a minor under the age of 18 has provided personal information to us through the Service, please contact us, and we will endeavor to delete that information from our databases.

 

Retention of Personal Information
​​

Travlist AI retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, improving user experience, and complying with legal obligations. We also retain data as needed to enforce our terms, resolve disputes, and maintain security. Where possible, we minimize the duration and scope of data retention. Generally, personal information is stored securely and encrypted on AWS servers located in the United States.

We may retain usage data – such as interactions, searches, preferences, and behavioral insights – for a shorter period, unless it is being used to enhance service functionality, improve our AI-powered features, strengthen platform security, or comply with legal obligations. This data helps us better understand user needs, optimize performance, and deliver more relevant recommendations.

 

Visitors to the Site Outside of the United States

If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. All information you receive from the Site will be created on servers located in the U.S., and all information you provide will be maintained on web servers and systems located within the U.S. The data protection laws in the United States may differ from those of the country in which you are located, and your information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information in the United States and in other countries, as set forth in this Privacy Policy.

Updating Personal Information

We prefer to keep your personal information accurate and up to date. If you would like to change your contact information, please contact us at privacy@travlist.ai or through your account. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons, such as a legitimate business reason. In addition, if you implement a deletion request but later sign up for information or Services, your most recent request will control our information relationship with you.

International Data Transfers

Travlist AI is headquartered in the United States and uses cloud-based infrastructure and service providers that may be located in the U.S. or in other countries. As a result, your personal information may be transferred to, stored in, or otherwise processed in jurisdictions outside the country in which it was originally collected — including countries that may not provide the same level of data protection as those in your home jurisdiction (such as the European Union, United Kingdom, or EEA). Where required by applicable law, we take commercially reasonable steps to help ensure that personal information transferred internationally is protected in a manner consistent with applicable data protection laws. This may include working with vendors who implement standard contractual clauses or maintain industry-recognized security certifications.

Regardless of where you are located, we value your privacy and are committed to protecting your personal information. We intend to continue strengthening our privacy and security safeguards to help ensure the responsible handling of your data alongside the evolution of the platform, our business, and relevant threats to users’ privacy and data security.

GDPR Privacy Rights

If you are a resident of or located within the EU or European Economic Area (“EEA”), you have certain additional data protection rights under the General Data Protection Regulation (“GDPR”). These rights include:

  • The right to access, update or delete the information related to your account, profile, and activity on the Site.

  • The right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object to our processing of your personal information.

  • The right to request that we restrict the processing of your personal information.

  • The right to be provided with a copy of the information we have on you in a structured, machine- readable and commonly used format.

  • The right to withdraw your consent at any time where we relied on your consent to process your personal information.

Legal Basis for Processing Personal Information under GDPR

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we collect it.

We may process your personal information because:

  • We need to perform a contract with you;

  • You have given us permission to do so;

  • The processing is in our legitimate interests, and it is not overridden by your rights; or

  • To comply with applicable laws.

Disclosure of personal information under GDPR-Legal Requirements

 

Travlist AI may disclose your personal information in the good faith belief that such action is necessary to:

  • To comply with a legal obligation;

  • To protect and defend our rights or property;

  • To prevent or investigate possible wrongdoing in connection with the Service;

  • To protect the personal safety of users of the Service or the public;

  • To protect against legal liability.

Disclosure for Law Enforcement

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

If you are a resident of the EU or EEA, you may initiate a request to access, reject, correct, restrict, or erase your personal information, or where you may initiate a request for transfer of your personal information or initiate a request that we refrain from sending you marketing information by sending us a request at privacy@travlist.ai and write “GDPR Request” in the subject line.

Please note that the above individual rights are not absolute, and we may be entitled to refuse requests where certain exceptions apply. Please note that where our processing of your personal information relies on your consent and where you then withdraw that consent, we may not be able to provide all or some aspects of our services to you and/or it may affect the provision of those services. Should you wish to raise a concern about our use of information (without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Changes to This Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time and from time to time without prior notice. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service, or as otherwise required by law.

How to Contact Us

If you have any questions about this Policy or our privacy practices, or to submit a personal information request, you may contact us via email at privacy@travlist.ai.

Personalized travel intelligence for the independent explorer. 

Follow Us
  • Instagram
  • Facebook
  • Linkedin
News & Updates
Subscribe to get curated travel tips and early access to new features.

© 2025 Travlist AI, Inc. All rights reserved.

bottom of page